Shipping policy

Nuvina Shipping Policy

Last Updated: June 18, 2025

Welcome to Nuvina! We’re committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.

Shipping & Delivery

Processing Time:
All orders are processed within 1–5 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times:
Delivery times vary depending on your location and the warehouse your item is shipped from.

Location

Estimated Delivery Time

United States

7–15 business days

Canada

10–20 business days

United Kingdom

7–15 business days

Australia & NZ

8–18 business days

Europe (Western)

8–18 business days

Europe (Eastern)

12–25 business days

Asia

7–15 business days

Middle East

10–25 business days

Latin America

15–30 business days

Africa

15–35 business days

Note: These are estimated delivery times. Actual delivery times may vary due to customs, weather conditions, or unexpected delays.

International Shipping

We ship worldwide, and all international orders are subject to the destination country’s customs, duties, and taxes, which are the responsibility of the buyer.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your package using the link provided or through our Order Tracking Page.

Delayed or Lost Orders

If your order is delayed beyond 40 business days, please contact our support team at info@nuvinashop.com. We’ll investigate the issue and provide a suitable solution, which may include reshipping the item or offering a refund.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders not received due to incorrect shipping information provided by the customer.

Questions?

We’re here to help! For any shipping inquiries, contact us at info@nuvinashop.com and we’ll get back to you within 24–48 hours.